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Wednesday, June 6, 2012

Online Training/Development for Andragogical Instructors

Note:  Despite attempts to ensure best formatting, this site does not cooperate.  I apologize for this issue.

Abstract

Novice or pre-service teachers are significantly concerned about delivering successful online learning.  Although an ever-increasing selection of e-learning tools exists, and processes to deploy them, more initial emphasis should be placed on teacher preparedness, and identifying the skills needed to achieve the desired learner outcomes.  Using technologies with "bells and whistles" cannot guarantee effective learning.  Likewise, effective teaching must include plans for ongoing professional development, reflection upon one's teaching strengths and weaknesses as well as a process for identifying and addressing personal challenges to teaching adults online.   

Training in an Online Environment 

            Teaching online requires faculty development that depends upon employer and employee-centered responsibilities, which assures that faculty are trained who use sound educational theory and principles for course development and delivery (Barker, 2003, p. 278).  "Faculty development activities are not singular or sequential, but involve an ongoing commitment of time and money" (Barker, 2003, p. 278) by the teaching facility, and the instructor.  Because designing and generating an online faculty training program includes daily changes in technologies (Barker, 2003), developing faculty and institutional course delivery systems quickly is critical to successful e-learning.  The Professional Development Plan (PDP) provides such utility.

Professional Development Plan (PDP) 

            This paper addresses issues relative to developing a PDP, and includes an assessment of the strengths and weaknesses that the PDP will take advantage of or resolve.  Maximizing the development of strengths would logically improve the instructor's teaching effectiveness.  Furthermore, consideration of an instructor's specific challenges additionally affects whether the PDP contains a complete set of elements that can secure successful learner outcomes.  After  identifying the instructor's weaknesses, strengths, and challenges, the process to improve online teaching effectiveness can be devised.  Completing the Career Development Plan Template is recommended as a first step, which is located at http://www.careers-advice-online.com/support-files/sample-career-development-plan-worksheet.pdf.
            Although Knowles, Holton, & Swanson (2005) offer guidelines to be addressed later for instructors contemplating professional development, developing a plan to facilitate improvements in some of their "competencies" (p. 273) appears to list skills that may or may not materialize (or be applicable) as part of a teaching assignment.  That being said, a professional development plan provided by an employer for an adjunct professor teaching adults online should impute the following according to Hill (2008): an "effective, integral and continuous opportunit(y) for professional growth" (p. 174), which integrates "part-time instructors more fully into the university community, instills a greater sense of commitment, and maintains consistency and rigor of teaching and learning" (p. 174).  Likewise, Hewitt and Powers (2007) wrote that university employers should employ "an increasing understanding of professional development and teacher mentorship in online environments via theoretical and empirical research grounded in a practical appreciation of assessing what works in various online settings" (p. 3).  Velez (2009) also encouraged a Community of Practice within online institutions, which gives "online faculty a place where their stories are shared and their voices are heard" (par. 7), and imparts an improved connectivity to others who also teach at one's university.   
            Hewitt and Powers (2007) wrote that instructors using "online media to teach and train are insufficiently or non-optimally prepared for online work settings" (p. 4) but can "self-select and determine their own readiness for online instruction—a necessary first step for teaching effectively in online settings" (p. 8).  According to Hewitt and Powers (2007), learning new technologies is a skill set specific to the institution.  However, additional caveats include:
Teaching online involves a deepening knowledge of how students respond to and learn in online settings…(and) requires becoming a student again in the realm of educational technology—listening to our inner voices where, as learners in relatively uncharted learning environments, we alternatively teach others and allow them to teach us.  Every encounter with online teaching and learning thus becomes a sort of informational interview or experiential research project with the online media, the course work, our own pedagogies, and—of course—the students and their learning processes.  (p. 2)
            Kennedy (2010) reported that the International Society for Technology in Education (ISTE) supports teachers' participation in local and global learning communities to discover distinctive methods to improve student learning such as by individualizing and personalizing  "activities and assessments based on students' learning styles as well as promoting student reflection for deeper, analytical understanding" (Kennedy, 2010, p. 23).  When teachers individualize and personalize instructional strategies, students become engaged with "real-world issues" (p. 23), and begin thinking outside the box, which results in "authentic, creative ways to solve problems using digital tools" (p. 23).
            Another professional development plan component could include a pairing with virtual school teachers at institutions of higher learning such as at the Florida Virtual School, which uses the pairing within an online learning environment for four to seven weeks (Kennedy, 2010).  The school's objective is to impart knowledge to pre-service students about how to teach a traditional class as well as a virtual class (Kennedy, 2010).  Teaching standards by the "SREB, iNACOL, NEA, and ISTE" (Kennedy, 2010, p. 26) make certain that online students' experiences are focused upon a quality learning experience, and clarifies future guidelines in order for online instructors to "promote meaningful learning in online and blended learning environments" (p. 26).
            Santovic (2004) wrote that "experiential learning — specifically having online educators use online professional development — is successful in changing teaching practices" (p. 4).  Experiential learning improves instructors' abilities to develop online "time management strategies, is more likely to support a virtual practicum, and continues learning and reflecting on their practice" (Santovic, 2004, p. 4).  Interventions affecting progressive development for  teaching online includes experience as an online learner, comfortably using technology, and skill in managing and modifying technologies that appeal to "one’s personality, content, style and other behavioral characteristics" (Santovic, 2004, p. 4), all of which enable an online instructor to accept ownership when using online environments.  Santovic (2004) wrote that schools can educate, inform and expand their visions by preparing instructors to teach online by encouraging self-assessment of "beliefs about teaching and the role of the teacher; providing hands-on learning opportunities; modeling methods and capabilities of online environment for learning; expanding the vision of what can be done and displaying the possibilities; and providing administrative support" (p. 5).

Reflection of Online Teaching: Weaknesses
            During the pursuit of three academic online programs, observations of over 45 instructors' practices provide insight relative to the issues impacting online teaching.  The most surprising and discomfiting component employed by universities that provide an online education relates to spoon-feeding curricular materials to instructors.  Such materials are chosen by universities to assure that the learning modules meet with their accrediting agency's requirements.  "For reasons of…accreditation, it is incumbent upon institutions of higher learning to support all instructors and nurture a professional learning community" (Hill, 2008, p. 176).  Necessitating very little if any course design by instructors, learning is negatively impacted because the curriculum does not factor in an instructor's expertise.  As reported by Easton (2003), "the instructor steps into a course that is already developed, and then the role becomes one similar to the mentor’s" (p. 100).  Institutions that design and control curriculums cause other issues that result in de-motivating learners: using dated syllabi, textbooks, and e-tools, not fixing broken links, repeating assignments from course to course, presenting assignments that do not reflect required textbooks' information, and not using state-of-the-art technologies.
            In effect, instructors are not empowered to change instructional practices as they see fit.  An entire "practice" includes a welcome message to students, assessment and grading of assignments that often includes prewritten commentary (rather than being customized to the student), periodic solicited advice, and posting of a final grade.  Such institutional practices allude to schools that make cakes from scratch, and use instructors to merely ice the finished products with icing that is already formulated.  Other detractors for online adjunct teaching include "compensation issues, intellectual property ownership issues, more work to develop and teach online (which is possibly counterproductive to professional advancement), technical difficulties; inadequate training, support, and the addition of new roles" (Shea, 2007, p. 75). 
Reflection of Online Teaching: Strengths 
            Strengths gained from online learning include experience interacting with a variety of online students and instructors, appreciation for the flexibility of online learning, expanded knowledge base relative to online technologies, and expanded opportunities for professional recognition and research (Shea, 2007).   As noted earlier, Knowles, Holton, & Swanson (2005) proffered specific competencies that instructors need for teaching adults.  As a non-practicing online instructor, considering at length the competencies that could be addressed in a professional development plan was an ambiguous effort.  Since completing a Master's in Education with a specialty in Distance Education, and now being at the conclusion of the required courses for a doctorate in education with a specialization in e-learning, an assumption must be made that all of the instructional competencies noted by Knowles et al. (2005) have to some extent been gained.  Therefore, to devise a professional development plan to augment the competencies seems secondary to the greater objective, which is to practice teaching.  Every course and university where practice might be conducted have their own customized systems in place.  Therefore, to provide a professional development plan for competencies that my programs should have provided to me at some extent carries less value to me than creating a PDP that encompasses the other subjects addressed in this paper.  To clarify, leveraging the assistance of practicing instructors such as mentors to increase my network, increasing the monitoring of the many online job posting sites, and so forth as discussed next, are the components of my PDP rather than a PDP to heighten competencies in skills that are already competencies.  

Identification and Plan to Address Personal Challenges 

            Naturally, the PDP must address personal challenges.  Two such challenges include not teaching in a traditional or online classroom, and lacking to date an opportunity to observe an online class before teaching such a class.  A study by Shea (2007) found that "less experienced online teachers may be more dissuaded by their unfamiliarity with effective online pedagogy, absence of face-to-face interaction, lack of opportunity to observe online teaching before trying it, lack of opportunity to experiment with online technology before adopting it, and inadequate time to learn about online teaching suggests that future growth and quality is contingent on the availability of training" (p. 84).  Leveraging the assistance of practicing instructors such as mentors to increase my network, increasing the monitoring of the many online job posting sites, and increasing activity in other online teaching social networks will increase my potential in retaining an online teaching post.  Increasing the possibility of retaining an online teaching position also includes applying for non-teaching online jobs in the educational field.  Retaining such a position even if under-employed can provide opportunities for employers to use my educational achievements, 35 years of work experience, and online technical expertise to fill better positions, and help "less experienced online instructors to confront the challenges they identify as demotivating" (Shea, 2007, p. 85).
Process to Improve Online Teaching Effectiveness
            Improving effectiveness as an online teacher refers to improving learning outcomes.  Addressing processes to improve effectiveness requires a review of the latest curriculum and teaching competencies (CTCs).  Villar and Alegre (2008) discussed the knowledge emerging from innovative higher education institutes relative to teaching educators, who were mostly interested in "accessibility to grades, online forum discussions and constant and immediate feedback" (p. 170).   Teaching excellence equated with faculty participating in voluntary CTC courses, which offered collaborative forum discussions with colleagues, raised sensitivity levels regarding the diversity of learning approaches, created a positive virtual environment, and helped instructors to find the "deep meaning behind learning to teach" (Villar & Alegre, 2008, p. 179).
            Glahn and Gen (2002) recommended that the next step needed to improve student achievement is the "development, implementation, and refinement of collaborative learning, learning communities, and individual learning strategies" (p. 777).  Progenies from technological innovations, and traditional practices in education is pushing educators and administrators to relook at course design and delivery.  Many of the "contemporary enterprise solutions for online course management" (Glahn & Gen, 2002, p. 777) have resulted in a variety of teaching instruments becoming standardized.   As the "current ad hoc nature of process innovation gives way to an emphasis in structure, best practices, and the codification of those practices, the online teaching delivery systems will become more rigid and their operation will become formalized and universal" (Glahn & Gen, 2002, p. 777).  Consequently, an online instructor's challenge is to create better uses of existing e-tools as a means to understand, and create process innovations that focus on andragogical instructional practices (Glahn & Gen, 2002).  Teaching online converts to spaces for social interactions, and shared learning.  Another technique to improve online teaching effectiveness involves the "Just-in-Time" concept that requires participants to perform pre-class activities, which increases student preparedness for upcoming classes, and teacher preparedness due to student feedback (Glahn & Gen, 2002).
            Hill (2008) suggested instructors improve teaching effectiveness by undergoing online seminars, and taking advantage of professional development websites, which preserves reliability and rigidity in student learning outcomes as gains are made in improved teaching materials and resources as well as explicit, specialized expertise.  As Hill (2008) explains, full-time faculty members develop the curriculums, maintain courses, and oversee participants' work, which includes:
Focused asynchronous discussion forums about university policies, curricular changes and developments, teaching adult learners, online instructional methodologies, onsite classroom strategies and activities, or other issues specifically related to the course content or assignments.  The asynchronous nature of the discussions provides more consistent opportunities for  participation, for revisiting previous postings, deeper levels of reflection, access to a broader spectrum of ideas, more concrete connections to theory and practice, and more ways for the facilitators to model higher order responses and offer clarification.  (p. 181)
            Retaining an online adjunct teaching position in the future, and being successful at achieving effectiveness in teaching, should come after a sense of collegiality with the potential employer is demonstrated.  When universities deliver a "sense of belonging, and a sense of collegiality with the university and other faculty" (Velez, 2009, par. 2), involve "faculty in academic decisions, and recognize them in some way for a job well done" (par. 2), which is a challenge for virtual universities, an instructor gains a supportive system.  Supporting faculty gains a strong infrastructure that enables instructors to teach effectively.
Conclusion
            Effective and successful online teaching requires several considerations.  This paper addressed issues relative to not only developing a PDP but also included a preliminary assessment of the strengths and weaknesses that a PDP would advantageously take advantage of or resolve.  Maximizing the development of strengths would logically improve the instructor's teaching effectiveness.  Accepting a personal responsibility for self-development should remain at the forefront for pre-service and practicing instructors.  Furthermore, a careful consideration, and ongoing reconsideration, of an instructor's specific challenges additionally affects whether a PDP encapsulates a complete portfolio of all factors that can affect achieving successful learner outcomes.  "Success on any major scale requires you to accept responsibility . . . . In the final analysis, the one quality that all successful people have is the ability to take on responsibility" (Korda, 1977, p. 14).

References: 

Barker, A. (2003, November/December). Faculty development for teaching online: Educational and technological issues. Journal of Continuing Education in Nursing, 34(6), 273-278. Retrieved from EBSCOhost Education Research Complete.

Easton, S.S. (2003, April). Clarifying the Instructor’s Role in Online Distance Learning. Communication Education, 52(2), 87–105. Retrieved from http://www.wvu.edu/~itdc/
resources/teaching/InstructorRole.pdf

Glahn, R., & Gen, R. (2002, December). Progenies in education: The evolution of internet teaching. Community College Journal of Research & Practice, 26(10), 777-785. Retrieved from EBSCOHost Education Research Complete.

Hewett, B.L., & Powers, C.E. (2007, Winter). Guest editors' introduction: Online teaching and learning: Preparation, development, and organizational communication.  Technical Communication Quarterly, 16(1), 1-11. Retrieved from EBSCOHost Education Research Complete.

Hill, R.A. (2008, March). Strengthening teaching communities through online professional development. Journal of Research in Innovative Teaching, 1(1), 174-186. Retrieved from EBSCOhost Education Research Complete.

Kennedy, K. (2010). Cross-reference of online teaching standards and the development of quality teachers for 21st century learning environments. Distance Learning, 7(2), 21-28. Retrieved from EBSCOhost Education Research Complete.

Knowles, M.S., Holton, E.F. (III), & Swanson, R.A. (2005). The adult learner: The definitive classic in adult education and human resource development. Burlington, MA: Elsevier.

Korda, M. (1977). Success! Retrieved from http://www.leadershipnow.com/responsibilityquotes.html

Santovec, M.L. (2004, September 15). Doing online professional development -- online. Distance Education Report, 8(18), 4-7. Retrieved from EBSCOhost Education Research Complete.

Shea, P. (2007, July). Bridges and barriers to teaching online college courses: A study of experienced online faculty in thirty-six colleges. Journal of Asynchronous Learning Networks, 11(2), 73-128. Retrieved from EBSCOhost Education Research Complete.

Velez, A.M. (2009, Summer). The ties that bind: How faculty learning communities connect online adjuncts to their virtual institutions. Online Journal of Distance Learning Administration, XII(II). Retrieved from http://www.westga.edu/~distance/ojdla/summer122/velez122.html

Villar, L.M., & Alegre, O.M. (2008, August). Measuring faculty learning in curriculum and teaching competence online courses. Interactive Learning Environments, 16(2), 169- 181. Retrieved from EBSCOhost Education Research Complete.